Returns & Refunds policy

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail, instagram or the platform we are using to communicate konczerikagabriella0131@gmail.com

conditions for having a refund:

if i haven't started working on your particular project yet, you will get a 100% refund for it.
if i've just started working on you project and i only did small changes on it, you are eligible for a 90% refund
if i'm in the middle phase of the project, you're eligible for a 60% refund.
if i'm 3/4 done with your project, you're eligible for a 25% refund
if i'm completely done working on you're project you are not eligible for a refound. instead you can ask the creator (me) to change it based on your request
- Or: you can ask the creator to remake the whole project

If you have any questions about our Returns and Refunds Policy, please contact me by e-mail konczerikagabriella0131@gmail.com